5 Game-Changing Sales Call Tools You’re Missing Out On

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As sales professionals, we know that the right tools can make or break our process. Sales call recording tools are one of the most powerful assets you can have, especially for team development, compliance, and insights. However, with so many options, it’s hard to know which solutions will truly help you get ahead. Some of the biggest names—like Gong and Chorus (now Zoominfo)—get all the attention, but they aren't the only players in the game.

In this post, I’ll walk you through five sales call recording solutions you may not have heard of. Each one stands out for different reasons, from cost-effectiveness to unique features. Whether you’re a sales leader looking for seamless integrations or a sales rep in search of AI-powered insights, there’s something here for you.

So, without further ado, let’s dive in.

5. Fathom

Starting at number five on the list is Fathom, an intuitive, AI-driven tool designed to take the hassle out of note-taking during sales calls. The goal is simple: you focus on selling, and Fathom handles the rest.

Why It Made the List

Fathom is all about simplicity and ease of use. It automatically records, transcribes, and highlights key moments in your sales calls so you can stay engaged in the conversation. I find this tool particularly useful for sales teams that need an entry-level solution for call recording without breaking the bank.

Features

Fathom’s claim to fame is its AI-powered summaries that highlight action items, key moments, and next steps. It integrates directly into Zoom, so there’s no need to worry about complicated setups or technical hiccups.

Pros:

• User-friendly: Easy to set up, especially with Zoom integration.

• AI-powered summaries: Fathom generates concise summaries of your meetings, including key takeaways and tasks.

• Quickly Shareable Clips: Create and share short video snippets with just one click for easy distribution.

• Advanced AI Capabilities: Highlight important moments during the call and let Fathom's AI generate a summary in real-time.

• Instant Downloads: Meetings and their transcriptions are available for immediate download.

• Affordable: Free for personal use with a 14-day free trial for teams to explore advanced features.

Cons:

• Limited Platform Support: Works only with Zoom, Microsoft Teams, and Google Meet, limiting broader compatibility.

• Language Options: It currently supports only six languages, which may not meet the needs of global teams.

• Complex Pricing: The pricing model can be confusing and may not offer straightforward value comparisons.

• No Sales Assistance: Lacks built-in features for sales coaching or deal optimization.

• Single-Meeting Focus: It doesn’t provide insights across multiple meetings for comprehensive performance analysis.

• Lack of advanced analytics: It’s great for capturing call notes, but it doesn’t offer the same depth of analytics as some higher-end solutions.

Integrations:

• Zoom, Microsoft Teams, Google Meet

Cost:

• Free tier available

• Paid plans starting at $19 per user/month (billed annually)